RETURNS

Right of withdrawal
The right of withdrawal as required by current legislation is applied to the purchase of items online on the site. The deadline for exercising the right of withdrawal is 14 days, within which the Customer is required to provide notice by email to info@sergiofabbri.com:
The right of withdrawal is in any case subject to the following conditions:
• the law applies to individual Products purchased in their entirety;
• the purchased Product(s) must be intact and returned in the original packaging, complete in all its parts (including packaging and accessory documentation);
• transport costs relating to the return of the Product are always free.

We'll book you a free collection with GLS courier, you'll just have to prepare the package, the courier will directly attach the label.
For orders under €150, the shipping costs are charged to the customer.

If the right of withdrawal has been correctly exercised, Sergio Fabbri Calzature Srl will refund the Customer the full amount already paid, including delivery costs (delivery costs will only be refunded on orders over €150), within 14 days. calendar from receipt of the notice of Withdrawal.

 

RETURNS FROM ABROAD:

Returns from abroad are charged to the customer.