SHIPMENTS

SHIPPING AND DELIVERY

Dear customer, your shoes will be carefully packed by us and shipped via DHL Express, GLS Executive or TNT express courier.
The shipment of your goods is normally made within the working day following receipt of the online order.

SHIPPING FEES
Dear customer, your shoes will be carefully packed by us and shipped via DHL Express, GLS Executive or TNT express courier.

ITALY:
For orders over 150 euros, shipping is free.
For orders under 150 euros, shipping costs 10 euros.
ABROAD:
Shipping varies by weight
(a pair of shoes is quantified in weight 1 kg)
For orders up to 3 kg:
25 euros FEDEX
35 euros DHL
For orders from 3 kg to 10 kg:
40 euros FEDEX
50 euros DHL
For orders from 10 kg to 20 kg:
50 euros FEDEX
70 euros DHL


Delivery failure
In the event that the recipient of the shipment is absent, the Express Courier will notify the non-delivery by e-mail or text message. In the event of non-delivery, the goods will go into storage at the office closest to the destination address. After the first delivery attempt, both couriers will send an email / text message to rebook the delivery, if the second attempt is unsuccessful, the shipment will end up in storage. After 5 working days from the opening of the stock, the shipment will be returned to the sender.

Goods stock
The storage service consists in the custody of shipments that have not been delivered for independent reasons by Sergio Fabbri Calzature Srl.
In the event of non-delivery, the goods are placed in special supervised areas with limited access.
The goods will remain in storage (GLS: 10 days of storage, DHL: 30 days of storage), in which the recipient can directly contact the office in charge of the stock in order to personally carry out the collection at the office.

For more information on the status of your shipment, please call the following number 0541 670850 or you can contact us by e-mail at the following address: info@sergiofabbri.com